Customer Surveys
Customer surveys are utilized with different purposes and in a wide variety of situations:
- Customer satisfaction surveys
- Requirements analysis
- Analysis of critical points
- Activation of sales
- Customer retention
- Supplier surveys
Our Procedure
When implementing customer surveys, we focus on involving the client in all phases of the project.
You would like to survey your customers in order to learn more about the requirements, preferences or satisfaction of your customers.
This means that you take your customers seriously.
By request, we therefore include your customers also in the survey preparation and in realizing the results.
According to experience, this considerably intensifies customer retention. Moreover, it normally results in the customer survey´s amortization within project duration!
You would like to survey your customers in order to learn more about the requirements, preferences or satisfaction of your customers.
This means that you take your customers seriously.
By request, we therefore include your customers also in the survey preparation and in realizing the results.
According to experience, this considerably intensifies customer retention. Moreover, it normally results in the customer survey´s amortization within project duration!